CloudeLoan
Effective Date: 21 May 2026
CloudeLoan is a digital platform operated by Cloudepower Services Private Limited (“CloudeLoan”, “Company”, “we”, “our”, or “us”). We value the protection of user information and are committed to handling personal data responsibly and transparently.
This Privacy Policy describes the categories of information that may be collected when you access or use the CloudeLoan mobile application and related services, how such information may be processed, and the measures used to help protect it.
Loan products available through the platform are offered by authorized lending institutions and licensed financial partners, including regulated Non-Banking Financial Companies (“NBFCs”). Cloudepower Services Private Limited provides technology support, application management, platform maintenance, and customer assistance services associated with the CloudeLoan application.
By continuing to use the application, creating an account, or accessing related services, you acknowledge that you have reviewed and accepted the practices described in this Privacy Policy.
Certain information may be requested in connection with account registration, verification procedures, customer support requests, or financial service applications.
Such information may include:
This information may be used to establish and maintain your account, support verification procedures, and facilitate service operations available through the platform.
For eligibility review and related service processing, information associated with employment or income status may be requested, including:
These details may be used by lending partners and authorized service providers during evaluation and operational processes connected to financial services.
When the application is accessed, certain technical information may be collected automatically for operational and security purposes. This may include:
This information supports platform stability, service optimization, account protection, troubleshooting, and prevention of unauthorized activities.
To help improve application reliability and functionality, CloudeLoan may collect limited activity-related information, such as:
This information is generally used for technical analysis, maintenance, and product enhancement purposes.
Certain functions of the application may request device permissions after obtaining your authorization.
Camera functionality may be used for document capture, identity confirmation procedures, or profile-related verification activities required for account security and service processing.
Location-related information may be used to support region-based service availability, compliance requirements, and account protection measures.
If enabled by you, contact access may assist in conveniently selecting and entering reference-related or user-provided contact information during specific service processes.
Advertising identifiers may be used for analytics, attribution measurement, content relevance, and service improvement purposes. Permission settings related to advertising identifiers can be managed through your device settings.
Information collected through the application may be processed for purposes including:
Information may be shared with authorized third parties where reasonably necessary for service operation and regulatory compliance. Such parties may include:
These parties are expected to process information only for authorized operational purposes and subject to appropriate confidentiality and data protection obligations.
CloudeLoan does not sell personal information to third parties.
Reasonable administrative, technical, and security measures are implemented to help safeguard information against unauthorized access, misuse, alteration, or disclosure.
Protective measures may include:
Information may be retained for periods considered necessary to support operational requirements, resolve disputes, comply with legal obligations, or maintain business records.
Although reasonable safeguards are applied, no electronic storage or transmission method can guarantee complete security.
Information may be disclosed where permitted or required under applicable laws or legitimate operational circumstances, including:
Subject to applicable laws and operational requirements, users may request to:
Please note that disabling certain permissions or withdrawing specific consents may affect the availability of some platform features or services.
Requests related to privacy matters may be submitted through official customer support channels.
Certain features within the application may involve services operated by independent third parties, including payment, verification, analytics, or communication providers.
Such third-party services operate under their own terms and privacy policies. Users are encouraged to review applicable policies before interacting with external services.
CloudeLoan is not responsible for the independent practices of third-party platforms or services.
The services provided through CloudeLoan are intended only for individuals who are legally eligible to enter binding agreements under applicable laws. The platform is not designed for use by minors under the age of 18.
If information relating to a minor is identified, reasonable steps may be taken to remove such information where appropriate.
This Privacy Policy may be revised periodically to reflect operational, legal, or regulatory updates.
Any revised version may be published through the application, website, or related service channels together with the updated effective date. Continued use of the platform after updates become effective may constitute acceptance of the revised policy.